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Send Money to Guatemala

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Send money to Guatemala in minutes with Money Services. Transfer funds quickly and easily online and in-store.

  • Available in more than 2,000 Kroger Family of Stores locations
  • Pick-up locations including Guatemala City, Mixco and Villa Nueva
  • Send and track money securely through Ria or Western Union
  • Choose your amount for instant conversion into quetzal
  • Transfer money your way – online or in store
  • Want to know more? Find out more about us

Ways you can

Send money outside the US your way including:

In Store

Head to your nearest Money Services Counter to set up your transfer in person.

Stage and Pay

Start your money transfer online then come into store to complete your payment.

Online

Discover how to send Guatemalan quetzal (GTQ) to any pickup location in Guatemala in minutes.


Ways to

Next, choose how your money transfer is delivered. Transfer your money securely to Banrural, Banco Industrial, Banco G&T Continental and other Guatemalan banks, as well as credit unions and supermarkets. Alternatively, deposit it directly into your recipient’s bank account.

Why send

Our quick and reliable service means your loved ones can receive money in no time. Powered by Western Union and Ria, you can choose how you send your payments, for a secure international transfer.

You can send money to across locations in Guatemala when you transfer with Money Services. This includes banks and credit unions in major cities such as Guatemala City, Mixco and Villa Nueva.

Change your dollars into Guatemalan quetzal in minutes. Make fast, easy and secure transfers of up to $4,900 with Ria and $5,000 with Western Union. Track your money transfer using Ria’s PIN or Western Union’s MTCN or sign up for SMS text notifications to receive an instant notification when your funds have been paid out in Guatemala. Message and data rates may apply.

Find out more about how we securely manage your money with Ria and Western Union.

Pile of US dollar bills
  • Send money online

  • In-store support

  • Help manage your money

  • Easily send money your way

What do you need

To help us complete your money transfer to Guatemala, please bring:

  • The recipient’s name (ensure that name exactly matches the recipient’s ID) and location
  • Enough money to cover the amount you want to send – cash or debit card is fine
  • Funds to cover the fee
  • Valid Photo ID

Types of ID

  • US-issued Passport

  • Foreign Passport

  • State-issued ID

  • Driver’s License

  • Resident Alien ID

  • Military ID

  • Matricula Consular ID

  • National ID Card

  • Tribal Nation or Reservation ID

How to send money in-person,

Sending money to Guatemala from the US is secure, quick and easy. Here’s how:

  • Find your nearest store

  • Provide the recipient details

  • Choose Ria or Western Union to deliver your money transfer

  • Select cash pick-up or bank deposit delivery option

  • Pay the fee* + transfer amount and present your valid photo ID, if required

  • For Ria: The recipient will need the PIN and valid photo ID

  • For Western Union: Tell the recipient the 10-digit Money Transfer Control Number (MTCN) and the amount – they’ll also need photo ID.

Sending money to Guatemala

Are you ready to send money to Guatemala? Read through our Frequently Asked Questions to help you answer the most common questions we’re asked before you begin the process.

In partnership, Money Services, Ria and Western Union have made it possible for you to easily send money to friends and family in more than 200 countries. Our providers have more than 435,000 agent locations around the world, making the process convenient for both sender and collector. Use our store locator to find your nearest Money Services.

If you’re expecting funds to be sent to you, finding a Money Services or any participating Ria or Western Union agent location to collect your money couldn’t be easier. Search our store locator for Money Services locations or find your closest Ria or Western Union agent on their website.

In order to protect yourself from fraud, you should think carefully about who you’re sending funds to. In general, we advise you to only send money to friends and family. In all instances, to protect yourself from fraud, you should only ever send money to people you know and trust. We’d advise never sending money to someone you’ve not met in person.

Protect yourself from fraud and discover more information here.

A couple of factors influence how long it takes for the funds to be processed and collected by the recipient – namely the country to which the money is being sent and the service selected.

There’s a Money in Minutes service for swift payments that can’t wait and a Next Day service for less urgent transfers. For further information, visit the Ria or Western Union website.

Fees for sending money vary depending on the amount you wish to send and the location you’re sending it to. With Money Services you’re able to send money to loved ones anywhere around the world and feel the benefits of reduced fees.

These fees differ depending on the service you’re using. For more information, read the Send Money section of our website.

Kroger engages in the money transmission business as an authorized delegate of Western Union Financial Services, Inc. under Chapter 151 of the Texas Finance Code.  If you have a complaint, please contact Western Union Customer Service first at 1-800-325-6000.  After contacting Western Union Financial Services, Inc. and if you still have an unresolved complaint regarding the company’s money transmission services, please contact the Texas Department of Banking at 2601 North Lamar Boulevard, Austin, TX 78705 – telephone number 1-877-276-5554 (toll free) or visit www.dob.texas.gov for more information.

*Western Union also makes money from currency exchange. When choosing a money transmitter, carefully compare both transfer fees and exchange rates. Fees, foreign exchange rates and taxes may vary by brand, channel, and location based on a number of factors. Fees and rates are subject to change without notice.

†Date available will be displayed on receipt for international transfers over $15. Service and funds availability depends on certain factors including the Service selected, the selection of delayed delivery options, special terms applicable to each Service, amount sent, destination country, currency availability, regulatory issues, consumer protection issues, identification requirements, delivery restrictions, agent location hours, and differences in time zones (collectively, “Restrictions”).

**Fee reductions apply only to the Western Union transfer fee for a single Western Union Money Transfer or Quick Collect transaction. Excludes all other services, including without limitation, online bill payments, and money transfers via social/chat applications. Points used will not be reversible and if amount of transfer fee is less than redeemed discount, no cash, credit or refund will be provided. Western Union reserves the right to offer promotional discounts that cannot be combined with My WU fee reductions.

Services may be provided by Western Union Financial Services, Inc. NMLS# 906983 and/or Western Union International Services, LLC NMLS# 906985, which are licensed as Money Transmitters by the New York State Department of Financial Services.  See terms and conditions for details.

The Western Union name, logo and related trademarks and service marks, owned by Western Union Holdings, Inc., are used with permission.

Ria is a registered trademark of Continental Exchange Solutions, Inc. NMLS #920968, dba Ria Financial Services. Kroger is an authorized delegate of Ria (Continental Exchange Solutions, Inc.) pursuant to Chapter 151 of the Texas Finance Code. If you have a complaint, please call Ria at (855) 355-2145 or visit https://us.riafinancial.com/en/legal/file-complaint.

For Texas consumers: Ria is licensed under Chapter 151 of the Texas Finance Code.  After contacting Ria, if you still have a complaint regarding the company’s money transmission services, please contact the Texas Department of Banking at 2601 North Lamar Boulevard, Austin, TX 78705 – telephone number 1-877-276-5554 (toll free) or visit www.dob.texas.gov for more information.

For consumers in all other states: see full terms and conditions, including regulatory contact information, on your receipt.

Date available will be displayed on receipt for all transfers. Service and funds availability depends on certain factors including the amount sent, destination country, currency availability, fraud prevention measures, regulatory issues, consumer protection issues, identification requirements, delivery restrictions, agent location hours, and differences in time zones.

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