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Pay your Mon Power bill

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It’s important to pay your electricity bills so that you can keep the power on in your home – but it’s not always easy to find time to fit everything in. Money Services makes it easy to keep on top of your bills. With payment locations based in the Kroger Family of Stores, you can pay your Mon Power bills while you’re out shopping.

  • Start a bill payment from home or while you're on the go

  • Then complete your transaction in store

  • Just follow our quick and easy step by step process

  • Pay in store with cash or a debit card

Money Services Express video tutorial

  • Step 1 Gather the bills you need to pay or the receiver information needed for your money transfer
  • Step 2 Select your most convenient Money Services location
  • Step 3 Fill in your details
  • Step 4 Bring your filled out bill stub, cash or debit card, ID, and your MSX barcode to your selected location

By using our store locator you’ll be able to find your nearest payment locations and their hours, which include evenings and weekends. No matter what your other commitments are, you’ll find a Money Services counter that’s convenient for you.

We have a team of associates who can help you with your electricity bills when you’re in store – another reason why so many people choose to pay in person. Not only that, but you can also get a discount on fees and look at our range of promotions and discounts when you use your Shopper’s Card*.

Why Choose

Use Money Services for an easy and convenient way to pay your bill.

It saves time

  • We’re open weekends and evenings
  • Paying your bills in Kroger stores makes it easier to sort payments while you shop

It saves you money

  • Get offers and coupons on your Shopper’s Card
  • Paying in person avoids postage

Pay your Mon Power bill

Take your Mon Power statement with you to Money Services, so that you have your account number and balance details ready. You can then pay what you owe using either cash or debit card.

Pile of US Dollar Bills

Mon Power Contact

Our team of in-store associates should be able to answer most questions you have. However, if you do need to contact Mon Power directly, here’s how to get hold of them:

Mon Power support: Visit
or call 1-800-686-0022.


Mon Power – or Monongahela Power – serves nearly 400,000 customers across northern and southern West Virginia. The company is part of the FirstEnergy group, which helps six million customers keep their homes warm and bright across the Midwest and Mid-Atlantic.


  • CheckFreePay

*Not available in all locations. See a store for details.

This retailer is an authorized delegate of CheckFreePay Corporation, Fidelity Express, Firstech, MoneyGram and Western Union pursuant to Chapter 151 of the Texas Finance Code, Subchapter E, Conduct of Money Transmission Business.

Kroger engages in the money transmission and/or currency exchange business as an authorized delegate of MoneyGram® Payment Systems, Inc. under Chapter 151 of the Texas Finance Code. If you have a complaint, first contact MoneyGram® Payment Systems, Inc., at 1-800-MONEYGRAM. If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please direct your complaint to the Texas Department of Banking: 2601 North Lamar Boulevard, Austin, TX 78705-4294 1-877-276-5554 (toll free)

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