Make same-day Knoxville Utilities Board bill payments as conveniently as possible at a Money Services near you.
Money Services makes paying your Knoxville Utilities Board bill easy. We’re based in Kroger stores across Knoxville, so you can drop by while you’re doing your grocery shopping and make same-day bill payments. If you want find your nearest location, use our handy store locator tool.
You can also save money by coming to us. Take a look at our coupons and offers page to see our latest promotions and discounts. Download these to your Shopper’s Card* and start making savings.
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Start a bill payment from home or while you're on the go
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Then complete your transaction in store
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Just follow our quick and easy step by step process
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Pay in store with cash or a debit card
Money Services Express video tutorial
- Step 1 Gather the bills you need to pay or the receiver information needed for your money transfer
- Step 2 Select your most convenient Money Services location
- Step 3 Fill in your details
- Step 4 Bring your filled out bill stub, cash or debit card, ID, and your MSX barcode to your selected location
Paying your Knoxville Utilities Board bill with Money Services
Paying your Knoxville Utilities Board bill with Money Services is easy and convenient.
It saves time
- Drop by when it suits you – on evenings or weekends
- Pick up groceries and pay your bills at the same convenient location
It saves you money
- Look up our latest promotions and download offers to your Shopper’s Card*
- No need for postage fees
Pay your Knoxville Utilities Board bill with cash or a debit card
To pay your latest bill, just drop by with the money to cover the bill and the fee as well as your bill stub. We accept cash, checks and debit cards.

Knoxville Utilities Board Contact & Assistance
Our friendly store associates will help with any questions you might have, but you can also get in touch with the Knoxville Utilities Board direct.
Knoxville Utilities Board support: www.kub.org/about/contact-us
About the Knoxville Utilities Board
The Knoxville Utilities Board (KUB) supplies utilities including electricity, water and wastewater management across the Knoxville area, to over 400,000 customers.
Payments powered by
- CheckFreePay
*Not available in all locations. See a store for details.
This retailer is an authorized delegate of CheckFreePay Corporation, Fidelity Express, Firstech, MoneyGram and Western Union pursuant to Chapter 151 of the Texas Finance Code, Subchapter E, Conduct of Money Transmission Business.
Kroger engages in the money transmission and/or currency exchange business as an authorized delegate of MoneyGram® Payment Systems, Inc. under Chapter 151 of the Texas Finance Code. If you have a complaint, first contact MoneyGram® Payment Systems, Inc., at 1-800-MONEYGRAM. If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please direct your complaint to the Texas Department of Banking: 2601 North Lamar Boulevard, Austin, TX 78705-4294 1-877-276-5554 (toll free) www.dob.texas.gov