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Pay your Kentucky Utilities bill

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You can find Money Services in every Kroger store in Kentucky. Our helpful staff will make it easy for you to get your bill paid while you’re at the store to shop for your groceries. Not sure where the nearest store is? Use our store locator to find us and check the hours of your nearest location – we’re open late and on weekends to make it easy for you to get your bill paid. Be sure to check out our Offers and Coupons page – download any available coupons to your Shopper’s Card* and save even more.

  • Start a bill payment from home or while you're on the go

  • Then complete your transaction in store

  • Just follow our quick and easy step by step process

  • Pay in store with cash or a debit card

Money Services Express video tutorial

  • Step 1 Gather the bills you need to pay or the receiver information needed for your money transfer
  • Step 2 Select your most convenient Money Services location
  • Step 3 Fill in your details
  • Step 4 Bring your filled out bill stub, cash or debit card, ID, and your MSX barcode to your selected location

Paying your Kentucky Utilities

It’s so quick and simple to pay your bills with Money Services. Allow up to three days for your payment to post.

It saves time

  • With our extended operating hours you can drop by when it suits you
  • You’ll find us at Kroger stores so you can shop for groceries while settling your bills

It saves you money

  • Take advantage of our regular promotions and make savings by downloading them to your Shopper’s Card*
  • No need to pay postage fees

Pay your Kentucky Utilities bill

Paying your Kentucky Utilities bill at Money Services is simple. Just visit your nearest location and bring along the cash to cover the bill amount and fees, and the bill stub that shows your account number. You can pay by cash or debit card.

Pile of US Dollar Bills

Kentucky Utilities

If the staff at the Money Services desk isn’t able to answer your questions about your bill, you can contact Kentucky Utilities.

Kentucky Utilities support:


When it started in 1912, Kentucky Utilities served just five properties. In 1926, KU bought Old Dominion Power, and then in 1998 KU was acquired by LG&E energy. Today, it covers 77 Kentucky counties and five in Virginia. In total, it serves 549,000 electric customers across Kentucky and also in Virginia and Tennessee – a coverage area of 4,800 square miles. LG&E merged with Kentucky Utilities in 1998 and today is owned by PPL Corporation.

Dix Dam, which formed Herrington Lake, contains hydro-electric generators used by KU. The lake, which is near Burgin, Kentucky, was formed in 1926. Distribution dispatch for KU is in Lexington.


  • CheckFreePay

*Not available in all locations. See a store for details.

This retailer is an authorized delegate of CheckFreePay Corporation, Fidelity Express, Firstech, MoneyGram and Western Union pursuant to Chapter 151 of the Texas Finance Code, Subchapter E, Conduct of Money Transmission Business.

Kroger engages in the money transmission and/or currency exchange business as an authorized delegate of MoneyGram® Payment Systems, Inc. under Chapter 151 of the Texas Finance Code. If you have a complaint, first contact MoneyGram® Payment Systems, Inc., at 1-800-MONEYGRAM. If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please direct your complaint to the Texas Department of Banking: 2601 North Lamar Boulevard, Austin, TX 78705-4294 1-877-276-5554 (toll free)

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