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Pay your Kentucky American Water bill

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For an easy way to pay Kentucky American Water bills in store, visit your nearest Money Services payment location. You’ll find us at your local Kroger store, where we’re open evenings and weekends. Use our store locator to find your nearest Money Services and drop by when you’re ready to pay. We accept payments by cash, check or debit card.

Get discounts and promotions when you show your Shopper’s Card, so it’s worth paying your water bills in store.

  • Start a bill payment from home or while you're on the go

  • Then complete your transaction in store

  • Just follow our quick and easy step by step process

  • Pay in store with cash or a debit card

Money Services Express video tutorial

  • Step 1 Gather the bills you need to pay or the receiver information needed for your money transfer
  • Step 2 Select your most convenient Money Services location
  • Step 3 Fill in your details
  • Step 4 Bring your filled out bill stub, cash or debit card, ID, and your MSX barcode to your selected location

Paying your Kentucky American Water

Money Services provides an easy and convenient way to pay your Kentucky American Water bills.

It saves time

  • Choose a time that suits you. Our extended opening hours mean payments work around your schedule
  • At Kroger stores, you’ll find everything in one place – so you can pay bills as you shop for groceries

It saves you money

  • Paying your Kentucky American Water in person puts you in control, so you can avoid mailing fees
  • You could avoid late fees and shut off notices with our fast service

How to pay your Kentucky American Water bills

To pay a Kentucky American Water bill, check your latest statement for the amount due, then bring along payment to cover this plus the fee. We accept payments by cash, check or debit card. You’ll also need your payment stub and your Kentucky American Water account number.

Pile of US Dollar Bills

Kentucky American Water

Our friendly in-store associates are available to answer your questions about paying utility bills. If you need further information, or you’re unable to make a payment, contact Kentucky American Water directly.

Kentucky American Water help: For bill assistance, you can fill out a customer service request online, or call 1-800-678-6301.


American Water dates back to 1886, and is the largest publicly traded water and wastewater utility company in the US. In Kentucky, it serves half a million customers, and is dedicated to delivering clean, safe and affordable water services.


  • CheckFreePay

This retailer is an authorized delegate of CheckFreePay Corporation, Fidelity Express, Firstech, MoneyGram and Western Union pursuant to Chapter 151 of the Texas Finance Code, Subchapter E, Conduct of Money Transmission Business.

Kroger engages in the money transmission and/or currency exchange business as an authorized delegate of MoneyGram® Payment Systems, Inc. under Chapter 151 of the Texas Finance Code. If you have a complaint, first contact MoneyGram® Payment Systems, Inc., at 1-800-MONEYGRAM. If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please direct your complaint to the Texas Department of Banking: 2601 North Lamar Boulevard, Austin, TX 78705-4294 1-877-276-5554 (toll free)

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