Paying your First Energy bill in person is quick and easy at your local Money Services.
If you’re one of the six million customers in the Midwest and Mid-Atlantic regions that First Energy supplies, you can pay your bills easily at Money Services. These First Energy payment centers can be found in one of the Kroger Family of Stores across the Midwest and Mid-Atlantic. Find one near you by typing your state, city or ZIP code into our handy store locator.
Long opening hours across evenings and weekends mean you can pay bills at a time that suits you and, with same-day payments available, you can avoid shut-offs or late fees. Whether you’re making a one-time payment or a recurring payment, our friendly Money Services associates are available to help. First Energy bill payments can be made in person by cash, check or debit card. By choosing Money Services at your local store you can save on fees by downloading discounts and promotions to your Shopper’s Card*.
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Start a bill payment from home or while you're on the go
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Then complete your transaction in store
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Just follow our quick and easy step by step process
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Pay in store with cash or a debit card
Money Services Express video tutorial
- Step 1 Gather the bills you need to pay or the receiver information needed for your money transfer
- Step 2 Select your most convenient Money Services location
- Step 3 Fill in your details
- Step 4 Bring your filled out bill stub, cash or debit card, ID, and your MSX barcode to your selected location
Paying your First Energy bill with Money Services
Use Money Services for an easy and convenient way to pay your energy bill.
It saves time
- Longer opening hours across weekends and evenings lets you pay your bills when it’s convenient
- Located in your local grocery store, so you can pay bills while you shop
It saves you money
- You can save on fees by downloading promotions to your Shopper’s Card
- Save on postage by paying First Energy bills in person
Pay your First Energy bill with cash or a debit card
Making a First Energy bill payment in person is easy. Just bring along your bill stub showing your account number and payment by cash, check or debit card, as well as the fee – our friendly Money Services associates will be happy to help.

First Energy Contact & Assistance
Our friendly store associates will be happy to help with questions about your bill. If they’re unable to help, contact First Energy directly.
First Energy support: https://www.firstenergycorp.com/corporate/contact_us.html
Call: 800-542-8818, Monday through Friday, 7am-7pm
About First Energy
First Energy was formed in 1997 and now has 6 million customers in the Midwest and Mid-Atlantic. It also manages more than 269,000 miles of distribution lines, making it one of the largest investor-owned electric systems in the US. First Energy has 10 subsidiary companies across Ohio, Pennsylvania, New Jersey and West Virginia/Maryland.
Payments powered by
- Western Union
*Not available in all locations. See a store for details.
This retailer is an authorized delegate of CheckFreePay Corporation, Fidelity Express, Firstech, MoneyGram and Western Union pursuant to Chapter 151 of the Texas Finance Code, Subchapter E, Conduct of Money Transmission Business.
This retailer is an authorized delegate of CheckFreePay Corporation, Fidelity Express, Firstech, MoneyGram and Western Union pursuant to Chapter 151 of the Texas Finance Code, Subchapter E, Conduct of Money Transmission Business.
Kroger engages in the money transmission and/or currency exchange business as an authorized delegate of MoneyGram® Payment Systems, Inc. under Chapter 151 of the Texas Finance Code. If you have a complaint, first contact MoneyGram® Payment Systems, Inc., at 1-800-MONEYGRAM. If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please direct your complaint to the Texas Department of Banking: 2601 North Lamar Boulevard, Austin, TX 78705-4294 1-877-276-5554 (toll free) www.dob.texas.gov