Skip to main content

Pay your First Energy bill

Skip to main content
Kroger Logo Fry's King Soopers Smith's City Market QFC Ralphs Gerbes
Bakers Dillons PayLess Fred Meyer Pick N Save Logo Metro Market Logo marianos logo harris-teeter

If you’re one of the six million customers in the Midwest and Mid-Atlantic regions that First Energy supplies, you can pay your bills easily at Money Services. These First Energy payment centers can be found in one of the Kroger Family of Stores across the Midwest and Mid-Atlantic. Find one near you by typing your state, city or ZIP code into our handy store locator.

Long opening hours across evenings and weekends mean you can pay bills at a time that suits you and, with same-day payments available, you can avoid shut-offs or late fees. Whether you’re making a one-time payment or a recurring payment, our friendly Money Services associates are available to help. First Energy bill payments can be made in person by cash, check or debit card. By choosing Money Services at your local store you can save on fees by downloading discounts and promotions to your Shopper’s Card*.

  • Start a bill payment from home or while you're on the go

  • Then complete your transaction in store

  • Just follow our quick and easy step by step process

  • Pay in store with cash or a debit card

Money Services Express video tutorial

  • Step 1 Gather the bills you need to pay or the receiver information needed for your money transfer
  • Step 2 Select your most convenient Money Services location
  • Step 3 Fill in your details
  • Step 4 Bring your filled out bill stub, cash or debit card, ID, and your MSX barcode to your selected location

Paying your First Energy

Use Money Services for an easy and convenient way to pay your energy bill.

It saves time

  • Longer opening hours across weekends and evenings lets you pay your bills when it’s convenient
  • Located in your local grocery store, so you can pay bills while you shop

It saves you money

  • You can save on fees by downloading promotions to your Shopper’s Card
  • Save on postage by paying First Energy bills in person

Pay your First Energy bill

Making a First Energy bill payment in person is easy. Just bring along your bill stub showing your account number and payment by cash, check or debit card, as well as the fee – our friendly Money Services associates will be happy to help.

Pile of US Dollar Bills

First Energy

Our friendly store associates will be happy to help with questions about your bill. If they’re unable to help, contact First Energy directly.

First Energy support: https://www.firstenergycorp.com/corporate/contact_us.html

Call: 800-542-8818, Monday through Friday, 7am-7pm

About

First Energy was formed in 1997 and now has 6 million customers in the Midwest and Mid-Atlantic. It also manages more than 269,000 miles of distribution lines, making it one of the largest investor-owned electric systems in the US. First Energy has 10 subsidiary companies across Ohio, Pennsylvania, New Jersey and West Virginia/Maryland.

Payments

  • Western Union

*Not available in all locations. See a store for details.

This retailer is an authorized delegate of CheckFreePay Corporation, Fidelity Express, Firstech, MoneyGram and Western Union pursuant to Chapter 151 of the Texas Finance Code, Subchapter E, Conduct of Money Transmission Business.

This retailer is an authorized delegate of CheckFreePay Corporation, Fidelity Express, Firstech, MoneyGram and Western Union pursuant to Chapter 151 of the Texas Finance Code, Subchapter E, Conduct of Money Transmission Business.

Kroger engages in the money transmission and/or currency exchange business as an authorized delegate of MoneyGram® Payment Systems, Inc. under Chapter 151 of the Texas Finance Code. If you have a complaint, first contact MoneyGram® Payment Systems, Inc., at 1-800-MONEYGRAM. If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please direct your complaint to the Texas Department of Banking: 2601 North Lamar Boulevard, Austin, TX 78705-4294 1-877-276-5554 (toll free) www.dob.texas.gov

Back to top of page