For a convenient and reliable way to pay your Duke Energy bills, visit Money Services.
Paying your Duke Energy bill at Money Services is simple, and you can get it processed the same day. We’re based in grocery stores across North and South Carolina, Ohio, Kentucky, Indiana and Florida, so you can pay your Duke Energy bill while you shop, even on evenings and weekends. With hundreds of locations across these states, there’s bound to be a Money Services near you – use our store locator tool to find out where. And you can start making everyday discounts immediately by downloading promotions from our coupons and offers page to your Shopper’s Card*.
Start a bill payment from home or while you're on the go
Then complete your transaction in store
Just follow our quick and easy step by step process
Pay in store with cash or a debit card
Money Services Express video tutorial
- Step 1 Gather the bills you need to pay
- Step 2 Select your most convenient Money Services location
- Step 3 Fill in your details
- Step 4 Bring your filled out bill stub, cash or debit card, ID, and your MSX barcode to your selected location
Paying your Duke Energy bill with Money Services
Use Money Services for an easy and convenient way to pay your energy bill.
It saves time
- We’re open late so you can visit us on evenings and weekends
- We’re located at major grocery stores so you can pick up essentials while you pay your bills
It saves you money
- View our offers and download coupons to your Shopper’s Card
- You don’t have to pay postage fees
Pay your Duke Energy bill with cash or a debit card
To pay your Duke Energy bill, just bring along your bill stub displaying your account number, plus the money to cover your bill and a fee. We can process cash, check or debit card payments.
Duke Energy Contact & Assistance
If one of our friendly store associates is unable to help you with your bill enquiry, you can get in touch directly with Duke Energy.
Duke Energy support: https://www.duke-energy.com/customer-service
About Duke Energy
Duke Energy supplies electricity to 7.4 million customers across North and South Carolina, the Midwest and Florida. It also distributes natural gas to more than 1.5 million customers in Ohio, Kentucky and Tennessee – as well as North and South Carolina. Duke Energy began in 1900 as the Catawba Power Company, before it became Duke Energy in 1924. Due to acquisitions and mergers, Duke Energy has gradually expanded its territory, which now covers 104,000 square miles and 250,200 miles of distribution lines.
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*Not available in all locations. See a store for details.
This retailer is an authorized delegate of CheckFreePay Corporation, Fidelity Express, Firstech, MoneyGram and Western Union pursuant to Chapter 151 of the Texas Finance Code, Subchapter E, Conduct of Money Transmission Business.
Kroger engages in the money transmission and/or currency exchange business as an authorized delegate of MoneyGram® Payment Systems, Inc. under Chapter 151 of the Texas Finance Code. If you have a complaint, first contact MoneyGram® Payment Systems, Inc., at 1-800-MONEYGRAM. If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please direct your complaint to the Texas Department of Banking: 2601 North Lamar Boulevard, Austin, TX 78705-4294 1-877-276-5554 (toll free) www.dob.texas.gov