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Pay your American Water bill

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American Water customers can pay bills when it’s convenient at local branches of the Kroger family of stores using the Money Services counter.  Whether it’s a one-time or recurring payment, Money Services makes paying bills in person quick and easy. Longer opening hours, including evenings and weekends, let you manage your bills when it suits you – even when collecting your groceries.

Use our handy store locator to find your closest Money Services to find American Water payment centers near you. Payments can be made by cash, check or debit card, with same-day payments available to help you save on late fees. Paying your American Water bill in cash at your local Money Services means you not only save on postage costs, but can save on fees too by downloading discounts and promotions to your Shopper’s Card*.

  • Start a bill payment from home or while you're on the go

  • Just follow our quick and easy step by step process

  • Then complete your transaction in store

  • Pay in store with cash or a debit card

Money Services Express video tutorial

  • Step 1 Gather the bills you need to pay or the receiver information needed for your money transfer
  • Step 2 Select your most convenient Money Services location
  • Step 3 Fill in your details
  • Step 4 Bring your filled out bill stub, cash or debit card, ID, and your MSX barcode to your selected location

Paying your American Water

Use Money Services for an easy and convenient way to pay your bill.

It saves time

  • Paying your bill is easy and convenient with our longer opening hours on evenings and weekends
  • Handy locations in the Kroger Family of Stores lets you pay your bill when you shop

It saves you money

  • Download offers and promotions to your Shopper’s Card to save on fees
  • Pay your American Water bill in person and avoid postage costs


It’s easy to pay your American Water bill by cash, check or debit card at Money Services. Just bring along your myH2O bill stub displaying your billing number, as well as the money to pay your bill plus fee.

Pile of US Dollar Bills

American Water

If you have questions about your bill, our friendly in-store associates are happy to help. If they can’t help, you can contact American Water directly.

American Water support:


Dating back to 1886, American Water is the largest publicly-traded water and wastewater utility company in the US. American Water employs more than 6,900 people in providing safe, clean, affordable and reliable water services to around 15 million people in 46 states as well as Ontario, Canada. Serving residential, commercial and industrial customers, American Water treats and delivers more than 1 billion gallons of water every day.


  • CheckFreePay
  • FirsTech

This retailer is an authorized delegate of CheckFreePay Corporation, Fidelity Express, FirsTech, MoneyGram and Western Union pursuant to Chapter 151 of the Texas Finance Code, Subchapter E, Conduct of Money Transmission Business.

Kroger engages in the money transmission and/or currency exchange business as an authorized delegate of MoneyGram® Payment Systems, Inc. under Chapter 151 of the Texas Finance Code. If you have a complaint, first contact MoneyGram® Payment Systems, Inc., at 1-800-MONEYGRAM. If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please direct your complaint to the Texas Department of Banking: 2601 North Lamar Boulevard, Austin, TX 78705-4294 1-877-276-5554 (toll free)

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