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Pay your AEP bill

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Money Services can help you pay your AEP bills quickly and easily. We accept cash and debit as payment, stop by and our friendly associates will be happy to help you.

With locations across the US and hours that include evenings and weekends, we’re here at a time and place that suits you to make your AEP bill payment. You can also take advantage of our everyday low fees and exclusive digital coupons when you download them to your Shopper’s Card.

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Pay your AEP bill

Stop by your closest Money Services location and pay your AEP electric bill. You will need to bring your bill stubs and the funds to cover the bill and fee amount.

Paying your AEP

Using Money Services to pay your energy bill is simple.

It saves time

  • Visit at evenings and weekends, at a time to suit you
  • We’re based in the Kroger Family of Storesso you can pay your AEP electricity bill and pick up groceries in one visit
  • Kroger Family of Stores so you can pay bills and pick up groceries in one visit

It saves you money

  • Download coupons and earn special offers for managing your money with us
  • We offer great low fees

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Search by state, city, or ZIP code to find your local Money Services.

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Pile of US Dollar Bills

AEP Contact

If you have questions about your bill or account please contact AEP directly. Call AEP customer service at 1-800-277-2177 or visit


AEP was founded in 1906 and has since grown to be one of the largest electric utility companies in the US. Serving over 5 million customers and delivering a whopping 26,000 megawatts of electricity, AEP is America’s strongest transmission network.

Where does AEP

AEP uses a variety of different sources to power homes and businesses. A little under half (47%) of its 26,000 megawatts is generated by coal-fuelled power planets, while 28% comes from natural gas and 7% from nuclear power.

A further 14% of its capacity comes from renewable sources such as wind and hydro. In 2015, AEP added a number of large-scale solar facilities to its estate, confirming its commitment to sustainable energy provision.

Frequently asked questions

Find out more about your AEP bills with this handy guide.

How often do I get an electricity bill from AEP?

AEP bills customers monthly, but how you receive the bill is up to you. Get it via mail, email, or even fax.

How can I pay my AEP bill?

As well as stopping by your nearest Money Services to pay your AEP bill in person, you can also start the process on the Money Services Express website. We accept payments by cash or debit card.

What happens if you don’t pay your electric bill?

If you are having trouble making an electric bill payment, it’s important to let your provider know as soon as possible.


  • CheckFreePay

This retailer is an authorized delegate of CheckFreePay Corporation, Firstech, and Western Union pursuant to Chapter 151 of the Texas Finance Code, Subchapter E, Conduct of Money Transmission Business.

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