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Pay your AEP Ohio bill

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You can pay your AEP Ohio bill while shopping for your groceries – just visit the Money Services counter at your local Kroger Family of Stores location. You can fit paying off your bill around your busy life, with long hours covering both evenings and weekends.

  • Start a bill payment from home or while you're on the go

  • Then complete your transaction in store

  • Just follow our quick and easy step-by-step process

  • Pay in store with cash or a debit card

Money Services Express video tutorial

  • Step 1 Gather the bills you need to pay or the receiver information needed for your money transfer
  • Step 2 Select your most convenient Money Services location
  • Step 3 Fill in your details
  • Step 4 Bring your filled out bill stub, cash or debit card, ID, and your MSX barcode to your selected location

Use our store locator to find your nearest Money Services counter. Then drop by with your bill stub so that you have your account details with you. Our team of friendly in-store associates will be on hand to help if you need support paying your bill.

Don’t forget that you can also benefit from a range of promotions and discounts on fees when using your Shopper’s Card*. Paying your AEP Ohio bill with Money Services is a smart choice.

Paying your AEP Ohio

Use Money Services for an easy and convenient way to pay your bill.

It saves time

  • Evening and weekend hours, so you can pay when you want
  • You’ll find us at the Kroger Family of Stores, so you can pay your electricity bill while shopping for essentials

It saves you money

  • Download offers and coupons to your Shopper’s Card*
  • There’s no postage to pay


Bring your bill stub so that you have your account details when you come to us. You can use cash or debit card to cover your bill, plus fees.

Pile of US Dollar Bills

AEP Ohio Contact

Our team of trained associates can help with any questions you have about paying your electricity bill. However, if you’d like to contact your biller directly, here’s how:

AEP Ohio support: or call 1-800-672-2231


AEP Ohio have 1.5 million customers across the central, southern and northwestern parts of the Buckeye State, providing electricity to nearly 1,000 communities. The company is part of American Electric Power, which serves more than five million people across 11 states.


  • CheckFreePay

*Not available in all locations. See a store for details.

This retailer is an authorized delegate of CheckFreePay Corporation, Fidelity Express, Firstech, MoneyGram and Western Union pursuant to Chapter 151 of the Texas Finance Code, Subchapter E, Conduct of Money Transmission Business.

Kroger engages in the money transmission and/or currency exchange business as an authorized delegate of MoneyGram® Payment Systems, Inc. under Chapter 151 of the Texas Finance Code. If you have a complaint, first contact MoneyGram® Payment Systems, Inc., at 1-800-MONEYGRAM. If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please direct your complaint to the Texas Department of Banking: 2601 North Lamar Boulevard, Austin, TX 78705-4294 1-877-276-5554 (toll free)

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